SafiScan Support

Need help with SafiScan? We're happy to assist.

Frequently asked questions

How do I scan a product?

Open the Scan tab and point your camera at a barcode, or tap "Read label" to scan an ingredient list. You can also upload a photo of a barcode, label, or meal.

How is the halal verdict decided?

SafiScan analyses the ingredients and follows the madhab and strictness level you set in your profile. Verdicts are guidance to support your own judgement — they are not a religious ruling. Always verify with the manufacturer or a qualified authority where it matters.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. On your iPhone, open Settings → [your name] → Subscriptions, select SafiScan, and choose to change or cancel. Cancel at least 24 hours before renewal to avoid being charged for the next period.

How do I clear my data?

Your profile, meal log and scan history are stored on your device. Clear your scan history and meal log inside the app, or delete the app to remove all on-device data. See our Privacy Policy for details.

A scan was wrong or a product wasn't found

No database is perfect. You can use "Read label" to scan the ingredients directly, or add the product to our community database. If you spot a mistake, email us and we'll look into it.

SafiScan · Privacy Policy · Terms of Use · ahmedmilon1992@gmail.com